Class Policies

 
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Business Hours

Monday – Friday 9:00 AM to 5:00 PM

Saturday – Sunday 9:00 AM – 6:00 PM

CLASSES: Wednesdays to Sundays only

 

You may sign up for our classes and send your inquiries online anytime. However, inquiries sent after business hours will be addressed the following work day. Calls will likewise be taken only within business hours.


Reservation & Payment

Your slot will be reserved for five (5) working days after you sign up, and will be confirmed once we receive proof of payment. Failure to pay within the 5-day window automatically cancels your reservation. However, if you need more time to settle, you may request for an extension by sending us an email.

Once payment has been settled, the student should be able to take the class/es within six (6) months from settlement, otherwise we will forfeit class fee & reserved slot.


Attendance

Please arrive for your class on time. Those who come in 45 minutes late will no longer be admitted to the class. This is because crucial topics will be discussed within the first 45 minutes, and therefore latecomers will not be able to catch up.


Refunds & Rescheduling

In case you can’t make it to the class you signed up for, you may reschedule as long as you notify us through email no later than 5 days before your scheduled class. You will be given a confirmed slot to another schedule that is more convenient for you. However, if you request to reschedule within five working days before your class, you may reschedule on a “chance passenger” basis. This means you will only be granted a confirmed slot at classes that have not been fully booked. You will receive a confirmation of your rescheduled slot three (3) days in advance. If you fail to attend the class, the same “chance passenger” rule applies.

Although we understand that certain emergencies may occur that would prevent students from notifying us 5 days before class, there is a need to regulate and minimize sudden cancellations. A Php 500 penalty fee will be charged to students who will cancel / reschedule in less than 5 days. The implementation of the fee is to compensate for the workbench that could have been offered to another student.

Force Majeure

Cancellation of classes due to bad weather or an uncontrollable occurrence that will danger the security of students can be granted a full refund of their registered class/es or opt to take the rescheduled date of the workshop.


Frequently Asked Questions

How do I register?

To register for a class, please fill up the registration form. We will then get back to you shortly via email to confirm registration and to set a schedule. Students may also contact us at studio925ph@gmail.com to manually register.

 

How do I pay?

We accept payments via BPI bank deposit, BDO bank deposit or PayPal. Account details will be sent to you via confirmation email.

 

When is deadline of payment?

Payment must be made within 5 business days after registration or else enrollment will be cancelled.

 

Can I cancel a class?

Yes, students may cancel a class at least a week in advance and re-schedule their class to the next available date.

 

How do I get to your studio?

Our studio is located at Unit 2C, 22 Malingap Street, Teacher’s Village, Quezon City. For directions, you may type in Studio 925 on Google Maps or Waze.

 

Can I schedule a class on a date not listed on your site?

Yes, to make an appointment, please contact us via email or phone.

 

I studied basic silversmithing elsewhere and want to continue my training at your studio.  Can I enroll for intermediate and advanced classes?

Yes! Students who’ve had previous training in silversmithing may register for our intermediate and advanced classes.

 

Do you sell silver?

Yes, we sell 925 sterling silver for PhP45 per gram. Other metals such as brass and gold are also available.

 

Can I rent your studio for practice or to work on my own projects?

Yes, students may rent our studio for PhP300 per hour. That includes use of all tools and consumables. Metals to be used for projects may be bought at the studio.

 

Do I get a discount if I register for more than one class?

Unless otherwise stated on the registration page, no discounts will be granted for multiple sign ups. Do keep an eye out for promos though!

 

Is my slot/reservation transferable?

Yes, you may have someone else attend the workshop you signed up for.