Class Policies & FAQs

 
MHidalgo_Studio925_Feb2018-452.jpg

Online Hours

MON – FRI | 9:00 AM to 5:00 PM

Inquiries sent after 5PM will be addressed the following work day. Calls will likewise be taken only within business hours. You may contact us through studio925ph@gmail.com.

Classes

TUES - SUN | 10:00 AM to 5:00 PM

Our limited in-studio classes are by appointment only.

Click here to register.

 

Workshop Safety Guidelines

  • Wearing of face masks during the workshop is required to prevent inhalation of toxic fumes and metal dust.

  • Students must also wear closed shoes to prevent injuries when a heavy metal tool or hot metal is accidentally dropped on the floor.

  • A designated area will be provided for students to leave their belongings before starting the class.


Reservation & Payment

Your slot/s will be reserved for 3 days after signing up, and will be confirmed once we receive a proof of payment. However, if you need more time to settle, you may request for an extension by sending us a message.


Attendance & Overtime

  • Please arrive for your class on time. We will no longer allow grace period for late everyone in the class to finish their projects.

  • Students who will need extra time to finish their projects may schedule another session with us.


Rescheduling & Last Minute Cancellations

Due to our limited slots, please notify us as soon as possible if you won’t be able to make it to your scheduled class so we can find another waitlisted student to take your spot. We can then reschedule you to a later date when a slot becomes available. However, if you will notify us on the same week of your class, a fee of PHP500 per student will be incurred.

Force Majeure

Cancellation of classes due to bad weather or an uncontrollable occurrence that will endanger the security and/or safety of the students can be granted a refund or opt to take the rescheduled date of the workshop.

Students must fill out a Refund Request Form (you may send us a message for the link). The refund will then be credited to your bank account within 30 calendar days.


No-Show

Students who have made a reservation but were not able to attend and notify us beforehand about their cancellation will have their class fee or down payment forfeited.


Frequently Asked Questions

How do I register?

You may fill out this form to be added to our waitlist for classes: Waitlist

 

How do I pay?

We accept payments via BPI, BDO, GCash and credit card via PayPal.

 

When is deadline of payment?

Payment must be made within THREE (3) BUSINESS DAYS, but you may also send us a message to request for an extension.

 

Can I cancel a class?

Yes, students may cancel a class and re-schedule their class to the next available date. Cancellations on the week of the class will incur an additional fee of PhP500 to cover instructor and studio fees, while the fee for no shows will be forfeited.

 

How do I get to your studio?

Our studio is located on the 3rd Level of Montivar Building, 34 Jupiter Street, Bel-Air Village, Makati City.

WAZE: Montivar Building, Jupiter St.

I studied basic silversmithing elsewhere and want to continue my training at your studio.  Can I enroll for intermediate and advanced classes?

Yes! Students who’ve had previous training in silversmithing may register for our next level classes.

 

Do you sell silver?

Yes, we sell 925 sterling silver in sheet and wire form. Other metals such as brass and gold are also available.

  

Do I get a discount if I register for more than one class?

Unless otherwise stated on the registration page, no discounts will be granted for multiple sign ups. Do keep an eye out for promos though!

 

Is my slot/reservation transferable?

Yes, you may have someone else attend the workshop you signed up for.